December 5, 2023

Complaints At The Golden Plough Lodge


Article and photo by Valerie MacDonald

An anonymous complaint of resident-on-resident abuse at the Golden Plough Lodge (GPL) was checked out by inspectors with the Ministry of Long-Term and has been determined to be “unfounded,” according to a report to Northumberland County’s health committee May 30.

A second complaint was also lodged, Administrator Bill Detlor told the committee, but action was taken immediately by staff to stop  further abuse involving the resident.

“The initial Ministry Inspection took place November 16-22, 2021, with the Inspection Report received by Golden Plough Lodge on January 5, 2022. 

The Inspection Protocols reviewed during the inspection included Infection Prevention and Control, Prevention of Abuse and Responsive Behaviours (Identified by the GPL and followed up by MOLTC Nov 2021),” Detlor’s report states.

“The nature of the complaint” which was reported to the Ministry was not revealed to Detlor and “no further follow up (was) required,” his report states.

He noted there was a follow up inspection between March 28 and 30 of this year and “no Non-Compliance Orders” were issued which is unusual for such visits at any long-term care facility.

There were some non-complaint orders from the earlier inspection and the report states that “with the the recent addition of the IPAC Coordinator at GPL, we were able to implement immediate changes to address the recommended improvements to the Infection Control Protocols.”

“The County was commended for its efforts in prioritizing IPAC with the addition of the IPAC Coordinator.”

In other health committee news, members learned that $1.5-million in special pandemic funding for County paramedics from the provincial government may be lost because it had to be spent by the end of May. The problem is that it wasn’t until the end of February that the County was informed it would get the money and was immediately in competition with 28 other paramedics services in Ontario to acquire the required equipment and manpower, committee members were told. The matter will go to the upcoming County councillor meeting for discussion.

#northumberlandcounty, #goldenploughlodge


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